Privacy policy

Last updated: July 9, 2026

Privacy Policy

Welcome to Rawayat Organics. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on the Website

  • Referral Source

Marketing Information

If you subscribe to our newsletter or promotional updates, we may collect your email address and communication preferences.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify and manage payments

  • Provide customer support

  • Respond to inquiries

  • Improve our website and services

  • Personalize your shopping experience

  • Send order confirmations and shipping updates

  • Send promotional emails and special offers (only where permitted or with your consent)

  • Prevent fraud and maintain website security

  • Comply with applicable legal obligations

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand website traffic

  • Analyze customer behavior

  • Improve website performance

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics providers

  • Marketing and email service providers

  • Customer support platforms

These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

5. Data Security

Protecting your information is important to us.

We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially reasonable security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

  • Enforce our policies

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Customer Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where applicable

  • Withdraw consent for marketing communications

  • Request a copy of your personal information where applicable

  • Ask questions about how your information is processed

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information, please contact us so we can take appropriate action.

9. Marketing Communications

If you subscribe to receive promotional communications, we may send you:

  • New product announcements

  • Special offers

  • Discounts

  • Newsletters

  • Marketing campaigns

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

Any updates will be posted on this page along with the revised Effective Date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Store Name: Rawayat organics

Email: [EMAIL ADDRESS]

Phone: 0322 8643455

Whatsapp: 0322 8643455

Instagram: @rawayatorganics

We are committed to resolving your concerns promptly and providing the best possible customer service.