Shipping policy

Shipping Policy

Effective Date: 9 July 2026

Thank you for shopping with Rawayat Organics. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and ship orders.

1. Order Processing

All orders are processed within 1-2 days after your order has been confirmed.

  • Orders are processed on business days only.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, promotions, or peak seasons, processing times may be slightly longer.

Once your order has been processed, you will receive a confirmation email or message with your shipping details.

2. Shipping Methods

We offer the following shipping options:

  • Standard Shipping

  • Cash on Delivery (COD) (across Pakistan)

Available shipping methods may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: 7–10 BUSINESS DAYS

  • Remote Areas: Delivery may require additional time.

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

Examples:

  • Standard Shipping: Varies upon different areas

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp (where applicable).

You can use the tracking number provided to monitor the status of your shipment through the courier's tracking system.

If you do not receive your tracking information within 1-2 DAYS, please contact our customer support.

6. Delivery Issues and Delays

While we work hard to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • High order volumes

  • Customs clearance (for international orders)

  • Incorrect or incomplete shipping information provided by the customer

If your order is significantly delayed, we will do our best to keep you informed and assist you in resolving the issue.

7. Incorrect Shipping Information

Please ensure your shipping address, phone number, and other delivery details are accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided during checkout.

Additional shipping charges may apply if a package needs to be re-shipped.

8. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.

To help us investigate, please include:

  • Your Order Number

  • Photos of the package (if damaged)

  • A description of the issue

We will work with our shipping partner to resolve the matter as quickly as possible.

9. International Shipping

Rawayat Organics currently does not offer international shipping.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: Rawayat organics

Email: [EMAIL ADDRESS]

Phone: 0322 8643455

Whatsapp: 0322 8643455

Instagram: @rawayatorganics

We are committed to resolving your concerns promptly and providing the best possible customer service.